Showing posts with label trick. Show all posts
Showing posts with label trick. Show all posts

Saturday, February 28, 2009

Shutdown Computer by an SMS

Here is a trick you will all want to try. Not just try, but this could be useful when you are trying to give a slip to your boss from office and dont want to be caught just because you went back to your work station just to shut it down... :D

Shutting down your laptop / computer will be as simple as sending a simple SMS.

You will need the following to do this trick :

  • Outlook configured with a POP3 enabled account. Preferable gmail.
  • Two twitter accounts.
  • A cell phone from which you can send SMS.

Step 1

Create a file name "shutdown.bat".
Type the following code in a notepad and save it as a .bat file anywhere on you laptop / computer.

c:\windows\system32\shutdown -s -f -t 00

What this does is points to the shutdown application. -s means to shutdown, -f  means to force it and -t is to set the timer to zero seconds.


Step 2

Have a POP3 account. If you dont have one then you could sign up for a gmail account. You will need to configure your POP3 account in Outlook and set it to receive emails automatically every 1 minute.

To know how to configure your Gmail Account after you have logged in click on Setting. Now click on "Forwarding and POP/IMAP"

Step 3

Sign up for two twitter accounts. Lets name them as "AccountA" and "AccountB". During the sign up of "AccountB" give the same POP3 email address that you have configured.


Now let both follow each other. 

For "AccountA" configure your mobile device to receive and send tweets. Goto Settings and then click on Devices to get instructions for the same.

For "AccountB" under Settings and Notices check against "Email when I receive new Direct Messages"


Step 4

Open Outlook and click on Tools. Now click on "Rules and Alerts". If you are using Outlook 2007 follow these steps. Even if you are using a lower version I dont think the configuration steps should change much. The thing important here is the logic which you will need to follow and implement according to what ever POP3 email client you are using.

  1. Click "New Rules" from the "E-mail Rules" tab.
  2. Select "Check messages when they arrive"  under "Start from a blank rule" and click next.
  3. From the list of conditions select "with specific words in the subject".
  4. Click on "specific words" in the Step 2 block that you see below.
  5. Type "Direct message from AccountA" and click on Add.
  6. Click in Ok and then click Next in the Rules Wizzard window.
  7. Check "start application" from the Step 1 block.
  8. Now click on the word "application" and choose "shutdown.bat" and click next twice.
  9. On the "Finish Rule Setup" page under Step 2 check only against "Turn on this rule."
  10. Click on Finish.
Step 5

From your mobile send the following message to 5566511.

d AccountB { Any Text }

There you go your computer should shutdown within 75 seconds from this SMS being sent. However, the shut time will depend on the SMS and email gateways delay time as well.


Thursday, February 5, 2009

Game - Cross the River

Here is one more of my crazy puzzles. This one's a bit tough than the previous one.

This test was developed and used in Japan for job and university IQ tests. Mainly used in the IT sector. This test is solved in around 15mins (in Japan). How long will you take.

:: RULES ::

  • Only two people can travel at once.
  • Daddy can not stay with the girls without the presence of the mother.
  • Mum cant stay with the boys without the presence of the father.
  • The arrested red-hair girl in stripy outfit cannot stay with any of the family members without the Police officer.
  • Only the Police officer and the parents can drive the boat across the river.

  • Click on the people you want to transport.
  • To use the boat click on the red dots next to the boat.
  • To start press the BIG BLUE button


Here is how you do it.


Tuesday, February 3, 2009

Game - Cross the Bridge

Here is one of the brain teaser that will exercise your grey cell and prevent them from rusting further. It may fancy you if you are one of my breed who enjoys solving such puzzles.

All you need to do is help this FAMILY to cross to the other side of the bridge. However, its not that easy. There are a few constrains. The most important being time.

:: Rules ::
  • It is night, So U must have a fire lamp.
  • Each person cross the bridge at a different speed.
    [1-sec] [3-sec] [6-sec] [8-sec] [12-sec]
  • Only 1 or 2 person can pass the bridge at a time.
  • A pair must walk together at the rate of the slower person.
  • The FIRE LAMP enough for 30-sec only !!!!


Here is how you do it.

Monday, December 15, 2008

How to get low AHT - KANA Response

Kana Response email management system is one of the many email systems in the market, used by major organisations and specially call centers. This system is used to manage those ID's which attract mails on a very high volume.

All that will follow now is specific to agents who actually use Kana Response 6.0 and above. This method is useful only if you are using the Kana Response Client and not the web version. The reason I am mention ver 6.0 and above is because this has been tested and used in this version. It may be true for lower versions as well as the trick that I used to fool the system was not actually a bug but a feature of the software. Its just that I used it to my advantage for a long time before I was caught and sacked. This feature that I will be writing about is common for other email management systems and is present for sure in Talisma. However I have not been able to test it in this system.

What's the trick?

I will teach you how to reduce your AHT (Average Handling Time) which is a key parameter for earning high or full incentives. That too without any other component being clubed to it such as email volumes. Normal comon sense says that the AHT can be cut down increasing the number of emails sent. To understand AHT better here is a formula for it.

AHT = Total logged in time / emails sent in that period.

Therefore, to get an AHT of 2.5 minutes in a shift of eight hours you need to send atleast 200 emails. Not just that but you even need to take care of quality as well as ensuring all the facts are correct. At times you even need to do a bit of last minute research. This can be too monotounous and stressful on a daily basis.

How about getting an AHT of 2.5 or even lesser and also not pressing or burdening your self for volumes.

How would you get a low AHT?

Once you are logged in you will see 5 windows or panes open once you are successfully logged in.
  1. Now open two notepad's
  2. Click in the lower left pane which shows the question.
  3. Do a Ctrl + A to select the query along with the entire message history.
  4. Copy this whole thread by doing a Ctrl + C.
  5. Minimise this application window.
  6. Copy the contents to one of the notepads that is open.
  7. Write the reply to the query in the other notepad at your own pace and convenience.
  8. Once ready with your reply copy that answer to the clipboard by doing a Ctrl A & Ctrl C.
  9. Maximise the Kana Response Client by clicking on it in the status bar.
  10. Paste your reply in the lower right pane and click send.
Now you will wonder how is this going to help you reduce your AHT when you are actually doing extra work and that too at your own pace.

Here's the Secret.

When you minimise the Kana Response Client application, you stop the inbuilt watch. This is an inbuilt feature designed so that agents can go on breaks without logging off from the system thereby avoiding the mails in the agents mailbox from being released back into the main mail pool.

So even if you answer just 20 emails in the whole shift the system watch will be functional only during the time you were busy copying the question from the query window and while you were pasting the answer to the send window. This could be a maximum of 30 seconds per email. And too will be divided by 20 so you can imagine your AHT fellas.

How was I caught.

I became too over confident and tried to swap between the window's and the notepads even faster. In the bargain my AHT for two consecutive months was 0.9 seconds which raised suspicision. I hope you know what to do in such cases. Keep your client open for some time so that your AHT is not too low either.

Will let you know about one more trick that prevents you from logging into the system. Be connected and you will know that secret as well soon.

Thursday, December 11, 2008

Magic Trick

Here is a simple logical puzzle. Some magicians use this to give example of illusion. This is how the story goes.

There was a shephard who had a flock of sheep. He appointed a wolf to guard them. The sheeps were flocked in exact tens around a pit. Every evening the shepard would count his sheeps in the way shown below before retiring for the night. This was easier to keep track as he knew counting only till ten.









The wolf was smart and was aware of the shepards weakness. The first day he eat one sheep and re-arranged them. The shepard as usual counted the sheeps at the end of the day and didnt come to know of the missing sheep.

The next day the wolf's greed increased. Now he eat two sheeps from the herd and again re-arranged them in such a way that each group had exactly ten sheeps.

Any idea how the wolf did it. Here is how it was done. If you want you can do it simultaneously and see the magic for yourself.

1. On the first day he eat the sheep from this position.







2. Then he moved the sheep from the position shown below to the new position.








3. This is how it looked after a sheep was eaten.







4. The shephard came in the evening and counted the sheeps.







Here there were ten sheeps like the previous day.

5. The next day the greedy wolf ate two sheeps this time from these positions.








6. He then moved the sheeps to their new positions as shown below.











7. Once again in the evening the shephard counted them all and there he had ten sheeps in each of the groups as the previous day.









This is how the three sheeps were slaughtered and the wolf retained his job as well. ;)



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